INSIDE SALES ACCOUNT MANAGER
Location: Bury St Edmunds
Salary: £35,000–£37,000 + Bonus + Benefits
Hours: Full-Time, Office-Based

We are supporting a leading distributor of water management and technical infrastructure solutions in their search for an Inside Sales Account Manager to join their growing commercial team.

This is an excellent opportunity for a proactive sales professional to build long-term customer relationships, identify new business opportunities and drive sustainable sales growth. Working within a collaborative and supportive environment, you’ll play a key role in developing existing accounts while supporting new customer acquisition, with clear opportunities for career progression into Key Account Management and other commercial roles.

The Role: As Inside Sales Account Manager, you will be responsible for:

• Account Management – Building and maintaining strong relationships with new and existing customers to maximise long-term business opportunities.
• Sales Development – Identifying customer needs and proactively increasing account spend through consultative selling.
• Solution Selling – Preparing tailored quotations and presenting value-driven technical solutions that meet customer requirements.
• Sales Negotiation – Managing opportunities from initial enquiry through to quotation, negotiation and order completion.
• Customer Service Excellence – Providing outstanding customer support while ensuring enquiries and orders are handled efficiently.
• Cross-Functional Collaboration – Working closely with external sales teams and internal departments to ensure a seamless customer experience.
• Commercial Growth – Supporting business growth by identifying new opportunities within existing and prospective customer accounts.
• Sales Administration – Maintaining accurate customer records and using CRM and digital tools to manage sales activities effectively.

What We’re Looking For:

• 1–3 years’ experience in an internal sales, account management or technical sales role.
• Experience within the irrigation, water management or technical distribution sectors.
• Knowledge of water piping systems or related technical products.
• Experience selling technical or engineered solutions.
• Strong communication and relationship-building skills.
• Commercially minded with a proactive approach to sales.
• Excellent organisational and time management skills.
• Customer-focused with strong negotiation skills.
• Comfortable using Microsoft Office and CRM or other digital business systems.
• A-Level education or equivalent.
• Positive, team-oriented attitude with a desire to develop a long-term sales career.