We are working with CSG Group who are based in Hampshire. Supporting them with appointing an experienced Field Service Manager, to oversee teams of Engineers and Technicians operating in the field across Hampshire.

Key responsibilities

The role combines technical knowledge and skill with management and leadership responsibilities.

• Recruit, mentor and lead the team of field-based service engineers in the south of England, who are maintaining sewage systems.
• Ensure and enforce high level of technical standard and workmanship when maintaining the customer sewage systems.
• Manage employee absence and annual leave.
• Ensure compliance with group health and safety policy and requirements.
• Work with the office supervisor to manage any issues or technical support.
• Provide support both technical and operational to coordinators.
• Manage Maintenance van fleet, new purchases outfitting and maintenance.
• Project management of high value repairs and installations- on site supervisory.
• Coordinate with key customers and accounts, provide good customer service and manage complaints.
• Manage budgeting and finance for the department. Forecasting and cost management.
• Negotiating with suppliers to ensure cost effective purchasing of parts and materials.
• Maintain subcontractor partnership to ensure operational efficiency.

Requirements and Qualifications

• Full UK Driving licence
• Engineering degree or similar qualification
• Proactive and self-motivated
• Excellent organisational and project management skills
• Demonstrate ability in successfully managing remote based teams and delivering required outcomes
• Ability to build strong working relations with all stakeholders
• Knowledge and understanding of H&S legislation.
• Strong commercial acumen