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Citrix Support Analyst

Citrix Support Analyst

Techniche Global

Working with a global Engineering Services company, we are seeking a Web Application Support Analyst to join an established team who provide high quality support and expertise for the operation of the hosted web applications and CITRIX Infrastructure delivery platform. 
 
Key Responsibilities:
  • Working with the team to maintain the high availability of core infrastructure applications and services, which includes web applications, application services for messaging, monitoring, patching, deploying updates, and supporting 
  • Installing and configure new applications, supporting and upgrading through life, plus using available software and specialist monitoring tools to support the monitoring, troubleshooting and auditing of core Infrastructure applications systems and services.
  • Conduct investigations of operational problems, makes proposals for improvement, and implements them when appropriate using the usual control procedures.
  • Ensuring systems are backed up correctly via the backup tape swapping rota including offsite tape storage
Experience Required:
  • Knowledge of Exchange, Skype, Solarwinds, SCCM.
  • Experience using Databases, SQL and of Windows operating systems.
  • Supporting web applications and CITRIX services 
  • Knowledge of VMware for infrastructure support.
  • Some knowledge of Linux operating systems is desirable
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Job Overview
Category
IT & Telecomms
Offered Salary
30000 – 36000/Year
Consultant